Description
#WeAreeLEND®
Ready to unlock the doors to homeownership for thousands of Americans? As a national residential mortgage lender, we’re passionate about helping homeowners, homebuyers, and mortgage pros in achieving their financing goals. The crew behind American Financial Resources (eLEND®) is looking for a People Operations Specialist to support our team members through various responsibilities including new hire onboarding, offboarding, HRIS system management, team member and leader support, payroll processing, and ensuring compliance with federal and state employment laws and regulations.
This position is intended to be hybrid with two days per week in the Parsippany, NJ office, but may be open to fully remote depending on the candidate.
In this role you will…
- Manage the new hire process, including communication with new hires, HRIS data entry, and cross-departmental onboarding coordination.
- Participate in benefits enrollment, termination, and employee inquiry resolution.
- Process bi-weekly and semi-monthly payroll, including commissions, garnishments, and timesheet review within the HRIS system.
- Provide excellent internal customer service to leaders and team members via phone, email, and chat.
- Process team member changes in the HRIS, ensuring accurate information, documentation, and agreements. Coordinate with IT and other departments.
- Maintain team member records, generate reports, and update HRIS with new information. Train new leaders on HRIS management.
- Review compensation metrics and provide feedback.
- Assist with state audit requests, investigations, and complaints. Maintain required labor and workers’ compensation postings.
- Assist with employee relations issues, disciplinary actions, and provide feedback.
- Manage the employee offboarding process and suggest improvements.
- Support and lead employee engagement projects.
- Process workers’ compensation payments and claims.
- Process departmental mail, submit payments to accounting, complete verification of employment requests, and perform other duties as assigned.
- Other duties in alignment with scope and capabilities as needed.
Qualifications
You would be great for this role if you…
- Have a bachelor’s degree in human resources, a related field, or have equivalent work experience.
- Possess at least two years of experience in People Operations, Human Resources, or a related role.
- Demonstrate strong communication and interpersonal skills.
- Can work independently and as part of a team.
- Are highly organized and possess a strong drive to enhance the team member experience.
- Have experience in the mortgage or financial services industry (a plus).
- Have prior experience processing payroll (preferred, not required)
Equal Opportunity for All
eLEND® recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer the company. As an equal opportunity employer, we are committed to making all employment decisions based on competence, education, experience, and fundamental talent. We prohibit discrimination and harassment of any kind, including but not limited to discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, physical abilities or disabilities, or veteran status
